At Floral Leaf we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, order our services, or engage with us in any capacity.

1. Information We Collect

We may collect personal information from you when you:

  • Place an order for flowers or event decoration services.
  • Subscribe to our newsletter.
  • Contact us via phone, email, or social media.
  • Use our website.

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (processed securely through our payment provider)
  • Any other information you choose to provide

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.
  • Communicating with you about your orders or inquiries.
  • Sending you promotional offers, newsletters, and updates (you can opt-out at any time).
  • Improving our services and website.
  • Responding to customer service requests.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except to:

  • Service providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, delivery services, and marketing partners. These parties are obligated to keep your information confidential.
  • Legal requirements: We may disclose your information to comply with applicable laws, regulations, or legal requests.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccuracies in your personal information.
  • Request the deletion of your personal information, subject to our legal obligations.

To exercise these rights, please contact us using the contact information below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for choosing Floral Leaf. We value your trust and are committed to protecting your privacy.